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iClicker Classic Support

Looking to expand the range of devices that students can use to participate in your class? iClicker Cloud may be the solution for you! (Subscription Fees May Apply)

Not sure? Help Me Choose will assist you in selecting the correct software for your use cause.

General information about iClicker

iClickers are handheld devices used in an Audience Response System (ARS). They are small transmitters about the size of a television remote control. Students use iClickers to transmit their answers to posted questions by pressing the clicker buttons.

ARS questions are normally written prior to class as part of preparing lecture notes or lesson plans. Inserting questions is typically no more difficult than creating a new slide in PowerPoint. Questions can also be created “on-the-fly” during class. There are a wide variety of types of questions that can used with iClickers.

Some of the reasons for using and benefits of iClickers include:

  • Increase or manage interaction
  • Assess student participation
  • Find more out about students
  • For formative assessment
  • For quizzes or tests
  • To do practice problems
  • To guide thinking
  • To make lectures more fun

Integrating and using iClickers into your classroom

Steps to take if you do not have iClicker installed

Video of iClicker Integration with D2L

Begin by reviewing the following steps. Details for each step are included within the iClicker Classic Instructor User Guide. Once you're familiar with the process, begin with step number 1.

Step 1 - Determine if iClicker system is already integrated into your classroom.

  • If yes, move to step 2.
  • If no, contact iClicker at contact@iclicker.com and initiate process to have iClicker system set up in desired classroom.

Note: At the present time, MSU has not centralized the purchasing of clickers. Faculty who desire to use clickers should contact the vendor (iClicker) to order the clicker for their course. The choice to use clickers is just like any other textbook and ancillary material choice that faculty make and they need to communicate the information to the bookstore and vendor. The iClicker bases that are provided in the classrooms are only receivers and do not have software preloaded, the instructor should have it downloaded onto a USB key.

If faculty have any questions about the use of clickers, (e.g., How do I upload the class grades for clickers into D2L?), contact the MSU IT Services Help Desk at (517) 432-6200, or toll free (844) 678-6200.

Step 2 - Purchase Instructor Kit from iClicker.

Step 3 - Download the appropriate “Integrate Wizard Files”.

For Mac OS Sierra and High Sierra users:

  1. If using Mac OS Sierra or High Sierra, please refer to this silent video on downloading the Mac software from the iClicker site.
  2. Download the Mac software directly from the iClicker website to your desktop.
  3. Launch the software – you will see folders being created: Classes, Resources and etc.
  4. Download the following iClicker LMS_Wizard that is configured for MSU. This package includes the correct LMS_Wizard for MSU.
  5. Select the LMS_Wizard from your desktop and place the LMS_Wizard into your iClicker Resources folder.

Step 4 - Unzip the downloaded files.

Step 5 - Follow the steps in the “iClicker Classic Instructor User Guide”

Step 6 - Utilize iClickers in class (refer to “iClickers in the Classroom” and resources below)

Steps to take if you already have iClicker installed (update your existing iClicker software)

For those with iClicker installed already, the update process is simple.

In the Help Menu click on 'Check for Update'. If an update is available, it will then prompt you that an update is available.

iClicker Classic PC & Mac Integration

Instructors often jump between operating systems when using iClicker software. These instructions are provided to help the data transfer to play nicely between both Macs and PCs. Note the version of iClicker you are using and follow the listed instructions accordingly:

iClicker Classic Software: Mac OSX and Windows PCs

How to transfer data from Mac OSX to Windows:

  1. Start by putting a copy of the iClicker software for both PC and Mac on your desktop.
  2. Rename the iClicker Win folder to iClicker WinMac.
  3. Using a Mac, copy the iClicker, iGrader, and WebUpdate application files from the iClicker Mac folder to the iClicker WinMac folder you just created.
  4. If you’re using iClicker Integrate (i.e., students register directly within the LMS) also copy the CMS Integrate Wizard (.app) file from the Resources folder in iClicker Mac to the Resources folder within iClicker WinMac.

Once you drag CMS Integrate Wizard.app over, your iClicker WinMac > Resources folder should contain exactly 8 items: CMS Integrate Wizard Libs, CMS Integrate Wizard.app, CMS Integrate Wizard.exe, CMS_Wizard.xml, Config.xml, Help_Master.xml, Seed_Demographics.xml, Web_Voting_Config.xml.

  • Going forward, always use the WinMac folder.
    Download the appropriate "Integrate Wizard File":
    iClicker Classic WinMac v7.

  • Both applications will access the same data from your Classes folder.

iClicker 7 Software: Mac OSX and Windows PCs

How to transfer data from Mac OSX to Windows:>

  • Start by putting a copy of the iClicker software for both PC and Mac on your desktop.
  • Rename the iClicker Win folder to iClicker WinMac.
  • Using a Mac, copy the iClicker application from the iClicker Mac folder to the iClicker WinMac folder you just created.
  • If you’re using iClicker Integrate (i.e., students register directly within the LMS), you also need to copy config.xml and LMS_Wizard.xml

Note: If you do not have LMS_Wizard.xml, Integrate is not in place.

  • Going forward, always use the WinMac folder.
    Download the appropriate "Integrate Wizard File":
    iClicker Classic WinMac v7

  • Both applications will access the same data from your Classes folder.

Resources for iClickers:

iClicker Classic Instructor User Guide (PDF)
iClickers in the Classroom (PDF)
Video of iClickers in the classroom (video)

Additional resources that may be helpful:

iClicker website (link)
Consider using iClicker Cloud (Formerly:REEF) or IClicker Classic (6 min video)
iClicker Cloud Quizzing (3 min video)

Note: Please contact Classroom Support at 517-432-6200 to ensure the classroom supports iClicker Cloud.

Tips for Successful “Clicker” Use (PDF)
Clicker Resource Guide (PDF)

For additional information and resources, contact Instructional Design and Development, or visit our website at tech.msu.edu/

MSU Documentation