The following issues have been identified by the Desire2Learn Support Team based on our testing and information provided by the MSU Community. We appreciate your help in identifying these issues as we work with the vendor to provide resolution. Reviewing this list will inform you of existing issues with the system and their workarounds.
|Title||Description||Date of Problem||MSU Ticket Number||Problem Number||Tool||Workaround|
|[RESOLVED] Update all attempts is not working after question answer is changed or removed from the quiz||
Update all attempts does not work after question answer is changed or removed from the quiz. Instructor navigates to Assessments> Quizzes> "Title of Quiz"> (dropdown menu) Grade> Question Tab> (bottom of page) Questions that are not in the quiz anymore: "Title of changed or removed question " - A blank white page results.
|02/24/2016 - 15:15||CA 14905||PRB0048975||
|[RESOLVED] Quiz Regrade Issue||
Attempts to regrade quiz questions that have not been changed provide users with the options to "Give to all attempts XXX points" and "Give to attempts with answer XXX XXX points" but do not provide users with the answers selected by students. Because this is not happening, the system is also not defining what the option choices (1, 2,3,...) are in the drop down menu.
|03/02/2016 - 15:45||31632, 34902||PRB0049536|
|[RESOLVED] Adobe Presenter Presentations Creeping Down Page||
Adobe Presenter Presentations grow in height and are creeping down the page in Internet Explorer.
|07/10/2015 - 16:30||694674||PRB0049572||Content||
Use an alternate browser such as Google Chrome or Firefox.
|Quiz attempt score and overall attempt score display incorrectly.||
A quiz attempt score and overall attempt score does not display properly in submission view.
|02/05/2016 - 09:45||17917||PRB0049941||Quiz||
Turning the submission view on or off produces the logically opposite effect. Disabling the "Allow attempt to be set as graded immediately upon completion" prevents these scores from displaying to students.
|[RESOLVED] Search for Course arrow keys non-functional||
The Search for Course feature no longer allows you to use the arrow keys to navigate through the text characters.
|03/08/2016 - 10:45||11315||PRB0050027|
|[RESOLVED] Embedded Players Cannot Go Fullscreen||
Embedded video players (such as Kaltura and YouTube) cannot go fullscreen when added to D2L though either Insert Stuff->Enter Embed Code or by editing page source.
|11/16/2015 - 11:00||738395||PRB0050695||Content||
For Kaltura videos, use the Insert Stuff->My Media option.