The following issues have been identified by the Desire2Learn Support Team based on our testing and information provided by the MSU Community. We appreciate your help in identifying these issues as we work with the vendor to provide resolution. Reviewing this list will inform you of existing issues with the system and their workarounds.
|Title||Description||Date of Problem||MSU Ticket Number||Problem Number||Tool||Workaround|
|[RESOLVED] Students responses from Quizzes||
When an instructor clicks on their attempts for Quizzes it doesn't show all the questions and their responses.
|07/25/2014 - 13:30||566286||PRB0043446||
D2L will have to run a script on the course to fix the behavior. If you get the same issue in other courses file a ticket with D2L and include the incident ticket number of CA 566286. And D2L's ticket number INC00341767.
|[RESOLVED] Can't access D2L Notifications or Email||
Instructors/Course Editors and Students can't see notifications or send email until all quizzes are completes.
|07/14/2014 - 15:30||505263||PRB0045527||Quizzes||
It is a feature that can be toggled by the quiz creator. Please contact the quiz creator if you face this issue.
This feature disallows users from accessing the Email tool, Instant Messages tool, or Alerts.
|[RESOLVED] MathML files do not work correctly.||
Courses that are converted from Angel to D2L with MathML in the files don't display correctly.
|07/14/2014 - 14:15||553753||PRB00455200||
There is currently no timeline for the resolution of this issue.
|[RESOLVED] Competencies associations are not being maintained.||
When doing a Import/Export/ Copy components objectives ard not copying in dropboxes and discussions. This behavior also occurs when you use the course copy batch feature.
|07/14/2014 - 13:45||560881||PRB0044434/PRB0045331||
This problem is scheduled to be fixed before August 1, 2014
|[RESOLVED] During Import/Export you get dropboxes copy errors||
This happens when groups and dropboxes were copied from course A to course B. Then delete the group dropboxes from course B and then copy components from course B to course C. The above error will then show up in the Copy Course History. When attempts to use Import/Export Copy funtion you can receives the error, “copy completed with error(s) for dropboxes".
|07/14/2014 - 08:30||560704||PRB0040424||
Recreate the group submission drop boxes in the course.
|[RESOLVED] Column Header Missing in User Statistics Table||
Occasionally when viewing the user statistics for a quiz (Quiz->Statistics->Users Stats), the "First Name, Last Name" column header will be missing from the top of the table. This prevents the ability to re-sort the users.
|07/09/2014 - 16:15||552196||PRB0045553||Quiz||
Clicking on the '%' column header to sort by percentages will make the missing header appear and then everything will work as normal.