The following issues have been identified by the Desire2Learn Support Team based on our testing and information provided by the MSU Community. We appreciate your help in identifying these issues as we work with the vendor to provide resolution. Reviewing this list will inform you of existing issues with the system and their workarounds.
|Date of Problem||Title||Description||MSU Ticket Number||Problem Number||Status||Tool||Workaround|
|10/03/2013 - 14:30||Not able to adjust the width and/or height of .mp4 movies in HTML||
When you embed a .mov file you can go into the html code and change the width and height numbers. When you embed an .mp4 movie, the changes you make have no effect.
Workaround is to put a player link in an iframe. There is no ETA for fixing.
|01/06/2014 - 14:30||Clicking on a link does not take you automatically back to the top of the dropbox||
It happens on links placed in content. The next page opens at the same location as where the link that was clicked on was placed.
There is no workaround and there is no fix to the problem.
|01/09/2014 - 14:45||Can't open feedback files||
Students receive an error (404 Not found) when attempting to access their feedback files in a dropbox when accessing the dropbox through the content tab of a course.
|12/12/2013 - 15:00||If an instructor hides the Final Exam grade, to avoid students seeing it, students used weight achieved for the category.||
Category shows weighted average for hidden assignments in D2L if weighted average is not hidden also.
Hide the weight achieved separately.
|06/17/2014 - 15:15||Discussion editor you are not able to edit on an IPad||
When you are in the Discussion editor you are able to type just fine but as soon as you go back and try to edit anything you are not able to place the cursor any where in the text. There isn't a typeover or insert mode on an IPad but in the editor you should be able to put the cursor at least in between works so you can add text and it won't do that..
The DLS helpdesk has found that if you type and edit the text in the notes app, and then select all and paste it into the discussion this provides you with a workaround. D2L has no immediate plans to fix this behavior.
|02/13/2014 - 15:30||HTML editor crashes Internet Explorer 9||
Internet Explorer 9 crashes in various areas of D2L. We have tickets where it's crashed running Spell Checker and when viewing source code.
Behavior was not duplicated in Internet Explorer 10 or FireFox.